Naturhotel Die Waldruhe

We had a pleasant and charming time at this hotel. The setting is quaint and the maintenance standard is high. The breakfast and dinner food quality is high, not outstanding but definitely the good 4 star standard that is advertised. The same is true of the spa areas. Bonus points for cute extras like a daily cake buffet in the afternoon, e-bikes, two cute cats and a ping pong table. Where I deduct one star is some of the service elements and the approach to smoking. Service is pleasant, but does not go far. I asked (twice) to iron a couple of shirts (willing to iron myself or pay) with 3 days’ notice and I was literally sent to drive to the nearest town (10km) to find a dry cleaner for myself. On the smoking, our open room windows usually opened to a serene forest calm, unfortunately interrupted every 15mins by the stench of various neighbours smoking on their nearby balconies. This is a major problem. The same is true of the terrace. Smoking ought to be banned everywhere except out front.